You can use a Needs Statement document to describe a business need or a deficiency in your organization, justify the exploration of an alternative solutions to resolve this need, and then provide estimated costs for these actions.

Needs Statement Purpose is to:

  • Help Project Stakeholders understands why investment is required to address this business need.
  • Identify an idea (for example, training to improve customer service) that may require an investment depending on the specific business need.
  • Provide sufficient information to justify whether or not your organization should move forward with the development of a Business Case.
  • The Needs Statement document is often developed before the Business Case and serves as a fore-runner for this document.

Table of Contents

1 Introduction
1.1 Project Description
1.2 Objectives
1.3 Scope
1.4 Risks
1.5 Issues
1.6 System Overview
1.7 Point of Contact
2 Need Description
2.1 Description
2.2 Benefits
2.3 Capabilities
2.4 Organization Effect
2.5 Need assessment
2.6 Constraints
2.7 Estimated costs
2.8 Integration

If you want some perspective on how you or your company needs to enhance their Sales/Client Management Capabilities, please email me (Shubhanjan Saha) at This email address is being protected from spambots. You need JavaScript enabled to view it.



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