You can use a System Boundary Document to establish the boundaries of an information technology (IT) project. The System Boundary Document captures the goals and objectives that the IT project is intended to satisfy. It also captures critical success factors and performance measures that provide the criteria to judge whether the deliverables have satisfied the business’ goals and objectives.

Use this System Boundary Document to determine:

  • Business Needs – Ensure that requirements satisfy the business need. Has the System Boundary Document highlighted areas outside of scope due to budgetary or resource restrictions?
  • Feasibility – Can it meet requirements? Do you have the resources, experience, and budget to deliver this project?
  • Costs – Are costs realistic? Use the System Boundary Document to factor in all costs for human resources, consultants, software, training etc
  • Schedule – Is the schedule realistic? Are we over-optimistic on the delivery date? Have internal or political issues determined the end date and if so, how can we mitigate against this?

Table of Contents

1 Introduction
1.1 Purpose
1.2 Background
2 Mission
2.1 System Mission
2.2 Objectives
2.3 Goals
2.4 Critical Success Factors
2.5 Performance Measures
3 Requirements Statement
3.1 Existing Methods and Procedures
3.2 Required Capabilities
3.2.1 User Requirements
3.2.2 User Information Needs
3.2.3 Sensitive Information
3.2.4 Network Requirements
3.2.5 Interface Requirements
3.2.6 Impact on Technical Framework
4 Business Assumptions & Constraints
4.1 Organizational Structure
4.2 Impact of Automation
4.3 Legal
4.4 Security
4.5 Facility
5 System Assumptions and Constraints
5.1 Impact Analysis
5.2 Acceptable Alternatives
5.3 System Upgrade
6 Feasibility Analysis
6.1 Evaluation Criteria
6.2 Alternative Descriptions
6.3 Alternative Model
6.4 Description
6.5 Alternative Evaluation
6.6 Recommendation
7 Program Management Assumptions & Constraints
7.1 Organizational Support
7.2 Budget
7.3 Schedule
7.4 Facility
7.5 Acquisition
7.6 Other Projects
8 Cost-Benefit Analysis
8.1 Cost Analysis
8.1.1 Cost Categories
8.1.2 Project Cost Analysis
8.2 Benefit Analysis
8.2.1 Key Benefits
8.2.2 Tangible Benefits
8.2.3 Summary of Tangible Benefits
8.2.4 Intangible Benefits
8.2.5 Summary of Intangible Benefits
8.3 Comparison of Costs and Benefits for Project
8.3.1 Comparison of Tangible Benefits
8.3.2 Comparison of Intangible Benefits
8.3.3 Conclusion
8.4 Sensitivity Analysis
8.5 Results
9 Project Cost, Schedule, & Performance
9.1 Schedule
9.2 Budget
9.3 Lifecycle Cost Estimate
9.4 Performance
9.5 Risks
9.6 Return on Investment
10 References

If you want some perspective on how you or your company needs to enhance their Sales/Client Management Capabilities, please email me (Shubhanjan Saha) at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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